We offer a comprehensive selection of Implementation Services:
- Project Management - delivered by skilled and experienced project managers with proven installation plans. This is usually only required for large scale solution deployments;
- Installation - either undertaken by remote installation over the internet or if required installed on-site by experienced technicians. Concord has developed considerable skills and technologies for optimising successful remote installations;
- Installation Testing - Concord have developed a suite of tests to confirm the correct installation and operation of installed software which is completed before detailed configuration and release to production. This ensures the quality of the installed solutions before they can impact on educators and students;
- Configuration Services - Concord has a proven approach to determine how each solution needs to be configured to optimise the functionality for each education facility's needs and priorities. This ensures more rapid and effective adoption and use of the products;
- Online Product Training - Concord has developed effective and proven approaches for successful online training delivery, Concord makes use of the latest popular Internet training technologies and some of its own for delivery of this training. Online training provides considerable flexibility for the timing of delivery and substantially reduces training costs;
- Onsite Product Training - Concord delivers training onsite if considered more appropriate or needed. Delivered by professional experienced trainers with intimate product knowledge as well as broad experience with the different ways the products can be used to meet education needs.